Crosby, Philip B.. <br/><br/>
Quality without tears :  the art of hassle-free management/ 
Philip B. Crosby. 
 - 1. basım 
 - New York :  McGraw-Hill,  1984. 
 - xv, 205 sayfa ;  21 cm 
<br/><br/> indeks var. 
<br/><br/><label>ISBN: </label>9780070145115 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Kalite güvencesi<br/>Quality assurance
<br/><br/><label>LC Class. No.: </label>TS156.6  / .C76 1984