Müşteri hizmetleri ve CRM/ Baki Arabacı ; editör : İlhan Bahar.

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Language: Turkish Publication details: İstanbul : Kum Saati Yayınları, 2010.Edition: İkinci basımDescription: 264 sayfa ; 21 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Notes	Date due	Barcode
Book	ANKARA BİLİM ÜNİVERSİTESİ	HF 5415.5 .A73 2010 (Browse shelf(Opens below))	Available	Hasan Doğan		0000418

Kaynakça: sayfa 257-264.